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Business Analyst

Posted 12 days ago

  • Expiry Date: 02 September 2022
  • Referral: 211767@accuick.com

​Job Description:

  • Map the existing “as is” promo approval process and define a best in class “to be” process based on best practices

  • Understand the product lifecycle and the drivers of demand by category, by channel.

  • Work with developer to define updates to the system and maintain parallel manual process while waiting for system updates.

  •  Implement promo spend tracking data and visualization into system.

  • Work with account teams to develop process to track actual SD spending from approved promos during the quarter.

Responsibilities:

  • Manage the end-to-end documentation process including authoring, editing, reviewing, publishing and maintaining content.

  • Plan, schedule, and track documentation work to meet product release dates and client deliverables.

  • Gather customer feedback on documentation to improve usability.

  • Monitor metrics on the usage of documentation.

Education:

  • Bachelor Degree in Education or related work experience

Experience:

  • Must have 5+ years of technical writing experience, preferably in a technical domain.

  • Experience working with Agile/Scrum software development teams.

  • Working knowledge of basic office tools, including MS Office, Jira, Confluence, Google Docs/Drive, Slack, screen shot technology.

  • Experience working cross-departmentally to communicate the nuts and bolts of a product.

Must have Soft Skills:

  • Previous experience managing promotions/offers/coupons.

  • Lifecycle management

  • Change management

  • Telecommunications or tech background

Attributes:

  • Logical thinker – takes an engineering world view to non-engineering problems.

  • Enjoys troubleshooting issues

  • Comfortable presenting to executive audience

  • Self-starter

  • Thrives in ambiguity and change.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.