- Expiry Date: 02 September 2022
- Referral: email@example.com
Map the existing “as is” promo approval process and define a best in class “to be” process based on best practices
Understand the product lifecycle and the drivers of demand by category, by channel.
Work with developer to define updates to the system and maintain parallel manual process while waiting for system updates.
Implement promo spend tracking data and visualization into system.
Work with account teams to develop process to track actual SD spending from approved promos during the quarter.
Manage the end-to-end documentation process including authoring, editing, reviewing, publishing and maintaining content.
Plan, schedule, and track documentation work to meet product release dates and client deliverables.
Gather customer feedback on documentation to improve usability.
Monitor metrics on the usage of documentation.
Bachelor Degree in Education or related work experience
Must have 5+ years of technical writing experience, preferably in a technical domain.
Experience working with Agile/Scrum software development teams.
Working knowledge of basic office tools, including MS Office, Jira, Confluence, Google Docs/Drive, Slack, screen shot technology.
Experience working cross-departmentally to communicate the nuts and bolts of a product.
Must have Soft Skills:
Previous experience managing promotions/offers/coupons.
Telecommunications or tech background
Logical thinker – takes an engineering world view to non-engineering problems.
Enjoys troubleshooting issues
Comfortable presenting to executive audience
Thrives in ambiguity and change.
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.