- Expiry Date: 30 July 2021
About Our Client: Our Client is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Our Client works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people serving clients in more than 120 countries, Our Client drives innovation to improve the way the world works and lives
Responsible for identifying and documenting business processes through interviewing clients and reviewing and analyzing existing systems and processes. Articulates interrelationships and recasts business flow into system specifications. Conducts gap analyses to document discrepancies between business requirements and system capabilities. May develop project plans and ensure plan adherence. As system development progresses, may have input into reporting requirements/report development, user interfaces, and coordinates or conducts UAT and the final evaluation of the system solution. Serves as liaison between line business (client) and the IT organization.
Requirements definition and analysis: collects and researches specific client requirements for projects, identifies requirements, gathers workflow data and basic system and reporting specifications.
Develops, implements, and supports common business processes and tools.
Recommends basic alternatives to address problems.
Assesses and manages risks to minimize impact to the overall operations and/or project.
Provides functional direction in a particular area of the operation or project.
Project planning and execution: participates in project management process, including participating in project meetings.
May document issues, action items, user requirements, or deliverables from project meetings.
Performs a variety of project related activities, including analysis or preparation of documentation and presentations.
Plans and manages initiatives, proposals, or projects, including identifying project resource needs and roles.
Accomplishes all work within established methodologies and standards.
Strategic Planning and Implementation: Collaborates with functional/departmental team members to partner with the line business, KP-IT and ASM to define, design, and deliver on strategic solutions to meet critical business needs.
Researches, analyzes, proposes and implements best practice processes and solutions.
Business User/Owner Application Support: Provides 2nd and 3rd tier application support for assigned application(s).
Monitors production batch and ad hoc jobs as required to ensure proper functioning and completion of business operations.
Researches and resolves technical and functional issues according to defined prioritization/severity scheme.
Influences client and gains commitment to changes required.
Account Management: Manages relationships with assigned customers/internal clients.
As a change agent, works to drive culture change, client communications, and related work regarding system changes, implementations, and related business process impacts.
Business and Process Improvement: Identifies opportunities for business or process improvement; makes associated recommendations and implements as appropriate.
Minimum twelve (12) years of related professional experience.
Bachelor's degree, OR four (4) years of experience in a directly related field.
High School Diploma or General Education Development (GED) required.
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.