Job Description:

• Validate the accuracy of high-volume, pre-populated information in the complaint intake system and enter additional information and data as applicable in Client's complaint intake and matter management systems.

• Assign a responsible professional to investigate the customer complaint allegation.

• Respond to questions and inquiries from business and control partners regarding customer complaint intake and coding.

• Create ad-hoc reports and generate system-produced reports on a regular, periodic basis for use in identifying key risks and for metrics reporting purposes; and complete other tasks and actions as directed.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.