Back to Job Search

Avaya Voice Engineer

Posted about 1 month ago

  • Expiry Date: 21 June 2021

​About Our Client: Our Client is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Our Client works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people serving clients in more than 120 countries, Our Client drives innovation to improve the way the world works and lives.

Job Description:

  • Avaya CM experience required

  • Expert knowledge of Contact Center principles including vectoring, variables and Avaya CMS

  • Avaya CM architecture

  • Building of phones, routing, network regions.

Good knowledge of:

  • System and Session Manager

  • Avaya Aura Messaging Platform

  • Avaya Application Server (AES)

  • Avaya Media Server

  • Voice Gateways

  • SIP protocol and troubleshooting

  • Testing of telephony solutions

  • PRI and T-1s

  • Support tools to include ASA, trace tools

Must be Familiar with:

  • VoIP terms and technologies

  • WAN and LAN Routing and Switching

  • Root Cause Analysis

  • Problem Management

  • Capacity Management

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.