Job Description:

Summary:

• Alarm Coordinators answer calls from retail stores regarding emergency situation such as fire, theft, power outages, accident or injuries etc.

• Responsible for routing to proper authorities such as police, fire dept, electricians etc.

Experience:

• Preferred: Police, Fire, Rescue, 911 Dispatch, Alarm Monitoring.

• Knowledge of DICE Matrix software ( used by CVS ) OR experience in any other Alarm monitoring software, etc Examples: Bold, Mastermind, Patriot Systems, Microkey, Surgard.

Duties:

• Demonstrated ability to communicate clearly, accurately and professionally, both verbally and in writing.

• Ability to effectively interact with management and local emergency response.

• Proven ability to prioritize competing demands.

• Demonstrated ability to work with an Alarm Coordinator, high degree of accuracy and attention to detail.

• Demonstrated ability to maintain information in the strictest confidence.

• Experience providing customer service, preferably over the telephone, with proven ability to be sensitive to each request and apply strict confidentiality.

Education:

• HS Diploma

Hours:

• Tue - Sat, 15:00 - 23:30

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities.

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.