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Alarm Coordinator

  • Location: Cumberland
  • Job Type:Contract

Posted 17 days ago

  • Expiry Date: 13 February 2023
  • Referral: 221812@accuick.com

Job Description:

Summary:

  • Alarm Coordinators answer calls from retail stores regarding emergency situation such as fire, theft, power outages, accident or injuries etc.

  • Responsible for routing to proper authorities such as police, fire dept, electricians etc.

Experience:

  • Preferred: Police, Fire, Rescue, 911 Dispatch, Alarm Monitoring.

  • Knowledge of DICE Matrix software ( used by CVS ) OR experience in any other Alarm monitoring software, etc Examples: Bold, Mastermind, Patriot Systems, Microkey, Surgard.

Duties:

  • Demonstrated ability to communicate clearly, accurately and professionally, both verbally and in writing.

  • Ability to effectively interact with management and local emergency response.

  • Proven ability to prioritize competing demands.

  • Demonstrated ability to work with an Alarm Coordinator, high degree of accuracy and attention to detail.

  • Demonstrated ability to maintain information in the strictest confidence.

  • Experience providing customer service, preferably over the telephone, with proven ability to be sensitive to each request and apply strict confidentiality.

Education:

  • HS Diploma

Hours:

  • Tue - Sat, 15:00 - 23:30

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities.

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.