Job Description: 

Subject Line: $20 per hour Customer Service Team Member.100% Remote (work from home)

• Identify and obtain information and records from customers, members, providers and/or employer groups to correct/update information, claims, and membership records when necessary.

• Perform phone/email outreach to Client vendors and business partners to resolve service issues.

• Identify, understand, and anticipate customers' unexpressed needs and concerns in a caring manner.

• Work collaboratively with Sales, Healthcare and Network Management partners to further optimize customer, employer group and provider relations by identifying opportunities to promote stakeholder programs.

Hiring Requirements:

• High school graduate or GED and 3 year's experience in a customer service solutions-oriented environment.

• Experience operating in a Windows and Microsoft Office environment required.

Hiring Preferences:

• Preferred customer service experience in the following industries:

• Healthcare

• Hotel/Hospitality

• Banking

• Telecommunications

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.