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"$20 per hour Customer Service Team Member.100% Remote (Phoenix, AZ)"

Posted 17 days ago

  • Expiry Date: 17 June 2023
  • Referral:

Job Description: 

Subject Line: $20 per hour Customer Service Team Member.100% Remote (work from home)

  • Identify and obtain information and records from customers, members, providers and/or employer groups to correct/update information, claims, and membership records when necessary.

  • Perform phone/email outreach to Client vendors and business partners to resolve service issues.

  • Identify, understand, and anticipate customers' unexpressed needs and concerns in a caring manner.

  • Work collaboratively with Sales, Healthcare and Network Management partners to further optimize customer, employer group and provider relations by identifying opportunities to promote stakeholder programs.

Hiring Requirements:

  • High school graduate or GED and 3 year's experience in a customer service solutions-oriented environment.

  • Experience operating in a Windows and Microsoft Office environment required.

Hiring Preferences:

  • Preferred customer service experience in the following industries:

  • Healthcare

  • Hotel/Hospitality

  • Banking

  • Telecommunications

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.